Frequently Asked Questions
Yes, all equipment must be put back after use.
Yes, you are required to bring a towel to use the gym. This is to ensure the hygiene of the gym for all members.
We also have Hand Sanitizers at both gyms located at the reception area, we recommend you use the hand sanitizer before and after your workout.
Yes you can. If you are still within minimum term and know someone who will take over your membership term, you will not be required to pay the cancellation fee and we can cancel your membership without fees provided it can be transferred to a new member. Contact us for more info.
Fitness Passport & Feros Members
Fitness Passport is a corporate health and fitness program that allows its members to access a wide range of their local health and fitness suppliers. Bangalow Gym and Brunswick Gym are local participating gyms. For further information on Fitness Passport go to https://www.fitnesspassport.com.au/Home/
Feros Care aged care service workers are able to access Bangalow and Brunswick Gym using their Feros Care Memberships.
In order to use the gym outside of staffed hours you must purchase a 24/7 access tag for $25 and complete a waiver form.
Each family member who is a part of Fitness Passport must sign a waiver and have their own 24/7 access tag if wanting to use the gym outside of staffed hours.
At Bangalow Gym you need to show your membership card when you visit the gym sign the register to gain entry.
At Brunswick Gym you must register your Fitness Passport ID card on the Fitness Passport scanner each time you visit.
Even if you are accessing the gym after staff hours, you must still use the Fitness Passport scanner on each visit or sign in tot he register.
Failure to record your visit on a Fitness Passport scanner or sign in sheet may result in an administration fee being charged to your account. If you are a Fitness Passport Member see the Frequently Asked Questions at the Fitness Passport Helpdesk.
We do recommend that if you want to get the best from your gym experience to book in with a Personal Trainer. The cost for Personal Training is $70/hour for members and $80/hour for non-members. The Personal Trainer will show you how to use any equipment and write a program for you. Contact us for more info.
Our Personal Trainers and Class Instructors are ready to help you throughout your fitness journey.
We recommend to make a booking with a Personal Trainer, this will give you support, motivation, safety, technique, supervision and a direction towards reaching your goal.
Yes, to ensure your spot we do recommend that you book in via our online system.
Any member who does not arrive to the class within the first 5 minutes after the class has started will not be allowed entry.
This is an effort to ensure our members safety and create consistency.
One of the most important aspects of working out is a proper warm-up with instructions on how to execute the class. This happens in the first five minutes of class.